AI chatbot disclosure wording examples

Why wording matters

Article 50 requires that people be informed when they are interacting with an AI system. The wording needs to be clear, concise, and appropriate for the channel. Here are ready-to-use examples.

Chat widget — friendly

First message:

"Hi! I'm [Company]'s AI assistant. I'm an automated system, not a human — but I can answer most questions instantly. Type 'agent' anytime to reach a person."

Persistent label:

"AI assistant — automated responses"

Chat widget — formal

First message:

"You are interacting with an AI-powered assistant. This system provides automated responses. You can request to speak with a human representative at any time."

Voice assistant — formal

Opener:

"You are speaking with an automated AI assistant for [Company]. This call may be processed automatically. Say 'representative' at any time to reach a person."

Voice assistant — casual

Opener:

"Hi, this is [Company]'s AI assistant. I can help you with most things — just say 'human' if you'd prefer to talk to a person."

Email assistant

Signature:

"This message was generated by [Company]'s AI email assistant. A human colleague reviews and approves all responses."

WhatsApp / Messenger

First message:

"Hi! I'm [Company]'s AI assistant. I'm automated, so I can reply instantly. Send 'human' to talk to a person."

Profile bio:

"Automated AI assistant — say 'human' for a person"

Industry-specific additions

Healthcare-adjacent:

"This assistant does not provide medical advice."

Financial services:

"This assistant does not provide financial advice."

Legal services:

"This assistant does not provide legal advice."

Placement guidance

• Chat widgets: First message + persistent badge in the header
• Voice: Spoken disclosure at the start of the call
• Email: In the signature or first line of the response
• WhatsApp/Messenger: First message + profile bio indicating AI

Free tool

Generate disclosure texts for your specific channel and industry using the free chatbot disclosure text generator.